Privacy Policy

Section 1

Who we are

marinaadia is a Singapore law firm with its office at 583 Orchard Road, #14-02 Forum The Shopping Mall, Singapore 238884. The firm is the data controller in relation to personal data collected through this website and through client engagements.

For data-related enquiries, contact us at [email protected] or by telephone at +65 8473 6029.

Section 2

What personal data we collect

We may collect and hold the following categories of personal data:

• Name, contact details (telephone number, email address, postal address)
• Information provided through enquiry forms on this website
• Information provided during client sittings — including financial, employment, and family details relevant to the matter
• Correspondence between the client and the firm
• Identification documents provided for the purposes of the engagement
• Website usage data collected via cookies (see Section 8 and our Cookie Policy)

Section 3

How we collect personal data

Personal data is collected in the following ways:

• Via the enquiry form on this website
• By telephone or email prior to or during an engagement
• During client sittings and in the course of providing legal services
• From documents provided by the client or, with the client's consent, from third parties
• Through cookies and similar technologies on this website (analytics only)

Section 4

Why we collect and use personal data

We collect personal data for the following purposes:

• To respond to enquiries made through this website or by telephone or email
• To provide legal services to clients in accordance with the engagement agreement
• To prepare written summaries, correspondence, and legal documents in connection with the matter
• To comply with our regulatory and legal obligations as a law firm regulated by the Law Society of Singapore
• To maintain records required by law or by professional conduct rules
• To improve the firm's website and services through anonymised analytics

The legal basis for processing is: performance of a contract (client engagements), legitimate interests (website enquiries and improvements), and compliance with legal obligations.

Section 5

Retention of personal data

Client matter files are retained for seven years from the date the matter is closed, in accordance with professional conduct requirements. Website enquiry data is retained for twelve months from the date of enquiry if no engagement follows. Cookies and analytics data are retained for periods set out in the Cookie Policy.

After the relevant retention period, personal data is securely deleted or anonymised.

Section 6

Sharing personal data

Personal data held by the firm is not sold, rented, or shared for commercial purposes. It may be shared in the following circumstances:

• With third parties where disclosure is required for the purposes of the engagement and the client has consented (for example, with a pension administrator or the CPF Board)
• Where required by law, court order, or regulatory authority
• With the firm's professional advisers (for example, accountants) subject to confidentiality obligations
• With technology service providers who process data on behalf of the firm (for example, website hosting providers), subject to data processing agreements

All material sharing with third parties in connection with a client's matter is disclosed to the client before it occurs.

Section 7

Security measures

The firm takes reasonable steps to protect personal data against unauthorised access, loss, or misuse. These steps include:

• Secure, access-controlled storage of client files
• Encrypted email communications where possible
• Password-protected systems with access limited to firm personnel
• Regular review of security practices

In the event of a personal data breach that is likely to result in significant harm to individuals, the firm will notify the Personal Data Protection Commission and affected individuals as required by the PDPA.

Section 8

Cookies and website analytics

This website uses cookies. Essential cookies are required for the site to function. Analytics cookies help us understand how the site is used; these are optional and subject to your consent. Please see our Cookie Policy for full details and instructions on managing your preferences.

Section 9

Your rights under the PDPA

Under Singapore's Personal Data Protection Act, you have the following rights in relation to your personal data:

• Right of access: You may request a copy of the personal data the firm holds about you.
• Right of correction: You may request that inaccurate or incomplete data be corrected.
• Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time. This will not affect the lawfulness of processing before the withdrawal.
• Right to data portability: In certain circumstances, you may request that your data be transferred in a portable format.

To exercise any of these rights, please write to us at [email protected]. We will respond within 30 days. Where a request concerns personal data subject to legal professional privilege, we may need to consider our obligations before responding.

If you are not satisfied with our response, you may lodge a complaint with the Personal Data Protection Commission of Singapore at www.pdpc.gov.sg.

Section 10

Children's data

Our services are intended for adults aged 18 and over. We do not knowingly collect personal data from persons under 18. If we become aware that a minor has provided personal data without appropriate parental or guardian consent, we will take steps to delete that data.

Section 11

Third-party links

This website may contain links to external sites. marinaadia is not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external site you visit.

Section 12

Changes to this policy

This policy may be updated from time to time. Material changes will be noted on this page with a revised Last Updated date. Continued use of this website after any change constitutes acceptance of the revised policy.

Section 13

Contact for data enquiries

For any question or concern about how the firm handles personal data, please contact:

marinaadia
583 Orchard Road, #14-02 Forum The Shopping Mall, Singapore 238884
Email: [email protected]
Telephone: +65 8473 6029